Eligibility

You must be 21 years or older to purchase from Toke Boxx. By placing an order, you confirm that you meet this legal requirement. All products are intended for legal tobacco use only.

Ordering & Payment

We accept all major credit/debit cards and secure payment methods.

Orders cannot be modified or canceled once they have been processed.

Prices are subject to change at any time without notice.

Prohibited Use

You agree not to use our products for any illegal purposes.

Resale of our subscription boxes or curated products is not permitted.

Processing & Delivery

Orders are processed within 24-48 hours (excluding weekends & holidays).

Discreet Packaging

All orders are shipped in plain, unmarked packaging for privacy.

Lost or Stolen Packages

Toke Boxx is not responsible for lost or stolen packages after delivery. Please ensure your shipping address is correct before placing an order.

Returns

We accept returns within 30 days of purchase, as long as the item is unused and in original packaging. To request a return, email us at

tokeboxxhelp@gmail.com with your order details.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours with photos, and we’ll replace it.

Refunds

Refunds will be processed once we receive and inspect the returned item. Shipping costs are non-refundable unless the return is due to an error on our part.

Billing & Auto-Renewal

Subscription plans are billed monthly on the same day you signed up. Your subscription will automatically renew unless canceled before the next billing cycle.

Pausing or Canceling

You can pause, skip a month, or cancel your subscription anytime via your account settings.

Information We Collect

We collect personal information such as name, email, and shipping address for order fulfillment. Payment details are not stored by us; they are processed securely via a third-party payment gateway.

How We Use Your Information

To process orders and provide customer support. To send promotional emails (you can opt out anytime).

Third-Party Sharing

We do not sell or share your personal data with third parties, except for shipping and payment processing.

Legal Disclaimer

All products sold by Toke Boxx are intended for legal tobacco use only. We do not sell cannabis or any controlled substances. By purchasing from us, you assume full responsibility for complying with local laws regarding smoking accessories. These products are not for use by or sale to persons under the age of 21. The statements made regarding these products have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. The Federal Food, Drug and Cosmetic Act requires this notice.

Contact Toke Boxx

We’re Here to Help!

Have a question about your order, our subscription boxes, or our products? Reach out to us, and we’ll get back to you as soon as possible!

Email Us

Customer Support: tokeboxxhelp@gmail.com

Response time: 24-48 hours (excluding weekends & holidays)